Refund policy

We always try our best to satisfy all our clients. In the unlikely event that a customer chooses to return any ambientglowtechnology.com product, IT MUST BE WITHIN THE FIRST 30 DAYS OF THE DATE OF RECEIPT. ANY purchase over 30 days will not be accepted. Product returns will ONLY be accepted by our Shipping & Receiving Department if accompanied by a prior issued RMA# (Return Materials Authorization). Any product that is returned in an unsaleable condition will be discarded and no refund for the said product will be issued. Product that is accepted by our staff as saleable will be subject to a 35% re-stocking fee. For any claims please call 1-877-248-8641 to start the process. You’ll need to quote your order number so have that available at the time of your call.